PRIVACY POLICY

Strada via Shad Ltd

1. Introduction

Strada via Shad Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or contact us regarding our chauffeur services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

2. Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Journey details (pickup location, destination, dates, passenger numbers, luggage details)

  • Any additional information you provide via enquiry forms, email, WhatsApp, or phone

We do not collect payment card details via this website.

3. How We Collect Information

Your data is collected when you:

  • Submit a contact or enquiry form on our website

  • Contact us via email, phone, or WhatsApp

  • Request a quote or make a booking

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotes

  • Manage bookings and chauffeur services

  • Communicate with you regarding your journey

  • Meet legal, accounting, or regulatory requirements

We do not sell or rent your data to third parties.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity – to provide requested chauffeur services

  • Legitimate interests – to respond to enquiries and operate our business

  • Legal obligation – where required by law

6. Data Sharing

We may share personal data only when necessary, including with:

  • Drivers or subcontractors involved in fulfilling your booking

  • Professional advisers (accountants, legal advisers)

  • Regulatory authorities where legally required

All third parties are required to respect data confidentiality.

7. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data: up to 48 months

  • Booking and invoice records: as required by UK tax and legal obligations

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

10. Cookies

Our website may use basic cookies for functionality and analytics. You can control cookie preferences through your browser settings.

11. Contact Details

For any privacy-related enquiries, please contact:

Strada via Shad Ltd
Email: hello@stradaviashad.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

If you have any questions about this Privacy Policy, please contact us via our Contact page

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